Email support
Use your product support email for launch. Temporary Gmail is acceptable during early setup; a domain email is recommended before paid launch.
Support
Contact Screen Translate
For product, account, billing, or refund questions, contact support with enough detail to identify your account or order.
What to include
- Your Screen Translate account email
- Order email and order ID for payment issues
- Chrome version and extension version for bugs
- A short description of the page type and target language
Response time
We aim to reply to normal support requests within 3 business days. Urgent account or billing issues are prioritized.