Data we process
When you actively select an area for translation, Screen Translate may process the selected screenshot area, OCR text, translated text, target language, request status, account email, usage credits, order identifiers, basic device and browser information, IP address, and error logs.
Data we do not intentionally collect
Screen Translate is not designed to read pages when you are not using the extension. It is not designed to collect your complete browsing history, keyboard input, passwords, payment card numbers, or full-page content outside the area you choose for translation.
How we use data
We use data to provide OCR and translation, manage free and paid credits, prevent abuse, troubleshoot errors, respond to support requests, maintain security, and comply with payment or legal obligations.
Third-party processing
Selected screenshot content and extracted text may be sent to model providers such as Qwen or Alibaba Cloud services for OCR and translation. Payment providers may process order and payment information. Hosting, email, analytics, and error monitoring providers may process operational data needed to run the service.
Retention
Our intended default is not to retain selected screenshots long-term after processing. OCR text, translation results, usage records, order records, and security logs may be retained for support, accounting, fraud prevention, and service reliability. Specific retention periods will be finalized before public launch.
Limited use
We do not sell selected screenshot content. We do not use selected screenshot content for personalized advertising. Human access to user content is limited to cases such as support, abuse investigation, security, legal compliance, or when you explicitly ask us to inspect an issue.
Security
We use HTTPS for data transmission, access controls for backend systems, and least-privilege handling of service credentials. No system is perfectly secure, but we design the product to minimize unnecessary data collection.
Your choices
You can stop using the extension, uninstall it from Chrome, or contact support to request access, correction, or deletion of account-related data where applicable.
Contact
For privacy questions, contact screentranslateapp@gmail.com.